Frequently Asked Questions (FAQs) – Sleek Store
Q. Is ordering online from Sleek Store secure?
A. Absolutely! Your privacy and data security are our top priorities. All information shared during the order process is securely handled and restricted to authorized staff only. Our team is trained on best practices for data privacy and security.
If you have any questions, feel free to contact us at 📧 sleekstore100@gmail.com or WhatsApp us at 📱 +92 333 0641023.
Q. How do I place an order?
A. Ordering from Sleek Store is quick and easy:
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Browse the product you want and click “Add to Cart”.
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Add more products by visiting other product pages and repeating the step.
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Click on the “Cart” icon from the menu.
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Hit “Proceed to Checkout”.
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Fill in your billing details and review your order summary.
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Click “Place Order” to confirm.
You’ll receive a confirmation email and a WhatsApp message once your order is placed.
✅ We offer Cash on Delivery (COD) across Pakistan.
Q. Can I cancel my order?
A. Yes, you can cancel your order in the following ways:
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Before confirmation: Cancel during the confirmation call.
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After logging in: If you're a registered user, cancel via your account dashboard.
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Guest users: Contact us via WhatsApp or email during working hours.
Q. What is your return policy?
A. You can view our return policy by visiting the Return Policy page on our website.
Q. What is your refund policy?
A. Please refer to our Refund Policy for complete details.
Q. What are your shipping charges?
A. We offer Free Shipping on all orders across Pakistan. No hidden fees!
Q. Which courier services do you use?
A. We ship your orders through trusted partners like M&P, TCS, and Leopards Courier to ensure timely and secure delivery.
Q. How long does delivery take?
A. Orders are delivered within 2-3 working days after the confirmation call.
Q. How can I order a product that is out of stock?
A. To pre-order an out-of-stock item, simply reach out to us via:
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📱 WhatsApp: +92 333 0641023