At Sleek Store, your satisfaction is our priority. If something isn’t quite right, you can return or exchange it within 15 days of receiving your order.
✅ Eligibility for Returns & Exchanges
We gladly accept returns and exchanges if:
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The item is unworn, unused, and unwashed
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Original tags and packaging are intact
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Return request is made within 15 days of delivery
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You provide proof of purchase (order number or invoice)
❌ Items Not Eligible for Return
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Used or damaged items
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Items without original tags or packaging
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Items returned after 15 days
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Final sale or discounted items (unless defective)
🚚 How to Return or Exchange
Step 1: Contact Us
Reach out to us before sending anything back. Share your order number and reason for return/exchange:
📧 Email: sleekstore100@gmail.com
📱 WhatsApp: +92 333 0641023
Step 2: Repack the Item
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Pack the item securely in its original packaging
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Include your order number, name, and return reason inside the package
Step 3: Ship Your Return
Send the item using a traceable courier service (e.g., TCS, M&P, Leopard, etc.).
📌 Note:
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Return shipping cost is the customer’s responsibility
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Delivery charges are non-refundable
💵 Refunds
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Refunds are processed within 7 working days after we receive and inspect the returned item
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Refunds are issued via JazzCash, Easypaisa, bank transfer, or your original payment method
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You will be notified once your refund is approved
🔁 Exchanges
Need a different size, color, or product? No problem. Let us know, and we’ll reserve your requested item until we receive your return.
ℹ️ Important Notes
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Please contact us before sending back your item
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Always keep your courier tracking number until the return is confirmed
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Incorrectly addressed or unauthorized returns may be rejected or delayed
📞 Need Help?
For any questions about returns or exchanges:
📧 sleekstore100@gmail.com
📱 +92 333 0641023
Sleek Store – Style with Confidence.